Our support team is available Monday through Saturday, 6:00 AM to 10:00 PM IST. For urgent breakdowns during off-hours, leave a voicemail and an engineer will call back within 90 minutes.
Tell us your material and we'll set up a live screening or separation test at your plant.
Direct line to our metallurgical plant equipment team. Reach us by phone or email for inquiries about vibrating screens, magnetic separators, and automated rejection chutes.
036 84218932 Plant hotline
info@collectionofrejections.com General inquiries
93, Yeshwanthpura,
Industrial Area
Mon–Fri: 08:00–18:00
Sat: 09:00–14:00
Sun: closed
Reach our team for installation, troubleshooting, or spare parts. Standard SLA is 4 hours for critical issues, 24 hours for general inquiries.
Our support team is available Monday through Saturday, 6:00 AM to 10:00 PM IST. For urgent breakdowns during off-hours, leave a voicemail and an engineer will call back within 90 minutes.
Call 036 84218932 or email info@collectionofrejections.com with your plant location and issue description. We typically schedule on-site visits within 48 hours of confirmation.
Standard spare parts (screen mesh, wear liners, belts) ship within 1 business day. Custom components like drum magnets or pneumatic actuators require 5–7 days for fabrication and testing.
Yes. Our engineers can connect via video call to inspect vibration patterns, chute alignment, or sensor readings. Remote sessions are free for the first 30 minutes.
Visit our FAQ page for common questions about screen mesh selection, magnetic separator calibration, and chute programming. The link is in the footer under "Support."